Latest Reported Problems

My seagull plus isn’t charging, Ive cleaned charging posts. There is no light. This started last season. A lot of money for it not to work.

Unboxed, set up, powered up (green battery light status)- connected to app, but has a flashing red start button error. It has never been used and should not have any debris or jams to the motor. How do I solve or should I return for a refund?

It works for a minute then stops if I turn it off then back on it does the same thing

My Aiper is not working at all. It worked last summer and then i put it up for the winter. I just took it out a week ago and it wont work, it wont charge and no lights or anything will turn on.

When i take it out of pool the debris falls back in

Manufacture will not give us an honest answer there rehurst in political vocabulary

Wheels (B) side not turning, Replaced B directional part but no help, all gears turn free and clear

I have the same problem. I newly bought an Aiper Seagull Pro and used it today for the first time today in floor mod but the device didn’t follow an “S” patern to clean the floor. The robot moved on the same axis along the Pool. I almost memorized the manual but nothing mentioned for this problem.

Powers up, light flashes and moves for a bit and then quits.

Red light blinking when put to charger

My Polaris Freedom will not connect to the WiFi. I have check my internet speed and it is great. I have moved the Polaris literally 3 feet from my router just for the sake of connection and had no positive results.

Powered on, checked outlet. Checked all connections, checked flow, etc. Error 10, communication error.

My Dolphin M400 works and picks up things in the pool / however it moves extremely slow. In past years - it moved fairly quickly across the pool. Not sure what I need to do

It will not function in floor clean only. It shuts off....it use to work fine. Now it goes a few, shuts off, and I have to change it to floor and walls to work.???????

Debris is in the seams where the handle is at. This is on the same end as the propeller. Dolphin is not vacuuming like it should. What could be wrong?

Did you get an answer? Mine is doing the same thing!!

It has only been used for two weeks (and worked fine), and the power is not staying on. It cuts off immediately after plugging it in.

Mine to Cant figure it out

How to replace Floating Cord

Will go in reverse but not in forward

My control knob is frozen

Red Light on power supply. pump error in app. did all trouble shooting. sounds like it is trying to engage motor but nothing happens

Where can you buy a replacement filter

Seems to charge blinking green then turn knob to right. No light and constant beeps. Only used once

My machine keeps double beeping and alternating between 4 blue lights, 1 green light, and no lights.

New MX8 elite seems to work fine but keeps breaking the water line and pulls some air. Set to lowest pressure setting.

The purple light is on with one machine and the charging pin broke off the other...Please advise!

Will not come on. It has power the light is on. All connections are good but will not start. It is only 10 weeks old

Kreppy Krauly stays in the deep end of the pool does not move to the shallow end?

My vacuum will not charge. I've only had it for about 2 weeks.

Purchased less than a year ago with 2 year warranty and the robot shuts off after 10 Seconds.

Goes in circles then straight but only a foot or two. Goes in circles, repeats

My Seagull Pro doesn’t appear to be charging and it doesn’t turn on when I put it in the pool. The green light doesn’t appear on the knob and the red lights appear when I turn the knob, then beeps and doesn’t have any lights that show on the knobs.

So what was the issue with the power supply turns on, blinks and then turns off? My power supply will turn on & stay on, until I connect the power supply cord into the power supply socket. As soon as the connection is made, the unit blinks and shuts down?

The control panel or brain will not power on, no blue light on the board. I have used multiple outlets and checked GFI’s all good on the electrical end.

I’m having the same problem did you find a solution for yours?

Mine is obsessed with a wall and runs the whole cycle, but, no longer runs all over the pool. Impeller is clean. When I move it to another part of the pool it finds a new wall to repeatedly clean. Any suggestions?

I bought a Seagull Pro last year and had the same problem as you, with the red light flashing. . . Their customer service sent me a replacement one and it's working fine now, not sure what happened...

I plugged in and beeps, blinks 1 blue light, after a few mins the 1 blue light stays on, I unplug and try and turn on and I get nothing no beep no light. I let it sit and charge for 2 hrs and still same thing. I'm getting nothing out of it.

Is there any way to RESET the oil cleaner? Ours just stopped working 1 week ago. The power source shows power…but the fan on the unit itself isn’t turning. It’s 2 years old — so is this a common problem?

Seagull 800b It will not charge. The electrical plug is in the wall socket with a green light but no light indicator on the machine? Is the a fuse inside or a reset button internally that I must press. It worked three times. Please help.

When my paper, Siegel pro pool cleaner is set on walls. Only, it goes down and back up the exact same spot repeatedly. It does not move to other areas in the pool.

yep mine took a poop too, thank goodness I bought from Amazon with warranty from Asurion. They were great in refunding and told me to trash it.

My Polaris freedom is only a year old and when I started using it this season the start button does not work any more. I can start it with the app but the button on the machine will not start it.

Mine is doing the same and as soon as I unplug it the lights go out and does nothing. Worked good last season for the last half of the season from purchase.

My Seagull Pro will not turn on. What is the issue with this?

It does not move forward but spins around.

Hi, My Prowler 820 moves well in the pool but only stirs up dirt in the water. There's nothing in the cartridge at the end of cleaning. Is there a solution to fix this problem?

I have the same problem. Have tried to reset by pulling power but no luck, Unit starts pulling in water but turns off as soon as it tries to start moving. Any other suggestions out there?